Seminars & Events 

February 2, 2010
4:30 pm - 6:30 pm
Cost is FREE

Location:
The Oxford Hotel
10 Minnesota St.
Bend, Oregon  97701

"Membership Social for OK Members and Guests"

The event will include Gary Fish, CEO of Deschutes Brewery speaking  briefly about doing business in Bend. Part of the evening will also include OK Members' sharing their experience as team members of Opportunity Knocks.

Drawing Prizes will include:

• OK Membership Renewal (Members that bring a guest or two or three will have their name entered into the drawing to win a free renewal membership.)
• A New OK Membership (Prize awarded to a guest attending the social.)
• An OK Best Practices Season's Pass

February 5th, 2010
11:15 am -1:30  pm

$20. Members of   OK
& City Club
$35. Non-members

Includes Lunch.
Location:
St. Charles Center for Health & Healing
2500 NE Neff Rd.
Bend, Oregon

"Understanding a Healthy Banking Community in Central Oregon"

Moderated by Jim Schell

The City Club of Central Oregon and Opportunity Knocks will host a distinguished panel of banking experts to share information about community and national banking in Central Oregon.

Topics and Presenters include:


"Community and National Banking"

Presented by:  Linda Navarro, President & Chief Executive Officer, Oregon Bankers Association

 
"Safety of Deposits"

Presented by: Richard Renken, Banks and Trusts Program Manager, Division of Finance and Corporate Securities for the State of Oregon
                        

 
"Legislation and TARP"

Learn about legislative updates and TARP.

Presented by: Patti Moss, CEO, Bank of the Cascades

This event is sponsored by:

February 10, 2010
11:15 am -1:30  pm
$30. OK Members
$45. Others
Includes bag lunch

Location:
The Phoenix Inn
300 NW Franklin Ave.
Bend, Oregon  

"Pearls of Wisdom: Guiding principles from leading businesses"

Topics and Presenters include:


"Building a Company with Courage and Communication: Like muscles both need to be built and strengthened"

Presented by:  Peter W. Newport (AKA Crazy-Pete), President & Visionary of Breedlove Guitar Company

 
"The Making of the Local Dog"

Presented by: Amy Tykeson, BendBroadband

 
"Ride the Dragon of Fear and Throw the Rope"

Presented by: Bill Willitts, FivePine Lodge

March 10, 2010
11:15 am -1:30  pm
$30. OK Members
$45. Others
Includes bag lunch

Location:
The Phoenix Inn
300 NW Franklin Ave.
Bend, Oregon  

"Sales 101: The Psychology of Customer Motivation"


Topics and Presenters include:

"Are You There Customer? It's Me, Your Sales Rep."

• Why do consumers buy and what they buy?
• Can a simple prediction alter customer compliance and satisfaction?
• What to do after a sale?
• Are your salespeople creating trust and satisfaction after the sale is complete?
  

Presented by: David Knuff, Ph.D., Assistant Professor of marketing at Oregon State University-Cascades Campus

Prior to returning to WSU in pursuit of his Ph.D., David worked in the material handling industry. He held an account executive position with Crown Lift Trucks for four years, earning the salesperson of the year award the last two. Dr. Knuff's research is primarily consumer behavior oriented; specifically, in the areas of green consumerism, question and behavior phenomenon, WOM communications, and affective forecasting.

"Knowing Your #1 Asset; Your Customer: Every single business has them and without them we would all fail."

• Knowing your customers
• Treating your customers as friends
• How improving customer relations affects the bottome line
• Ways to improve customer relations

Presented by: Kevin Gorman, Owner of WebCyclery

After graduating from Florida State University with a French degree, Kevin Gorman moved out to Bend with  a plan to start an online bike shop. He started working on WebCyclery and opened its virtual doors in 1998. After a couple of years in the garage of his apartment, he opened a brick and mortar location at the Old Mill Market Place, and later added WebSkis (selling Nordic ski equipment) to the mix. After 12 years in business, WebCyclery/WebSkis local presence continues to grow.